Privacy & cookies notice

This notice explains how Dolly Sets uses your personal information, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Dolly Sets is a home-based nail technician in Llanrumney, Cardiff. We are the "data controller" for the information described here. You can contact us using the details on our Contact page.

What we collect

• Your name, email address and phone number.
• Your appointment details: services, nail length, extras, date, time and price.
• Any notes or inspiration pictures you choose to send us.
• Payment records: the amount, date and method (cash or bank transfer). We never collect card details.
• Anything you tell us about allergies or nail and skin conditions, so we can treat you safely.
• Photos of your finished nails (see our Photo policy).
• If you leave a review: the name you choose to show, your star rating and your comments.

Why we use it, and our lawful basis

• To manage your booking and contact you about it. This is necessary to provide the service you asked for (contract).
• To keep business and tax records. This is required by law (legal obligation).
• To show our work on our website and social media, and to keep our website secure. This is in our legitimate interests. You can object at any time.
• Allergy or health information. We only use this to keep you safe during your appointment, and only with your agreement.

We never sell your information, and we won't send you marketing messages.

Who we share it with

We only share your information with the service providers that run our website, database and booking emails, and only so they can provide those services for us. They're not allowed to use it for anything else. If a provider processes data outside the UK, appropriate legal safeguards are in place.

How long we keep it

• Booking and contact details: 2 years after your last appointment.
• Payment records: 6 years, as required for tax purposes.
• Inspiration pictures: deleted once they're no longer needed for your appointments.
• Reviews and nail photos: until you ask us to remove them.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. Just contact us and we'll respond within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Our website doesn't use advertising or analytics cookies, and doesn't track you. The only cookie is a strictly necessary one that keeps the owner signed in to the admin area. Because of this, we don't need to ask for cookie consent.

Links to WhatsApp, Instagram and other sites are covered by those sites' own privacy policies.

Changes

If we update this notice, the new version will be shown here with the date it was last updated.